Customer Service Sets MODdisplays Apart

Posted by Andy Keeler on April 01, 2010
Business Information, MODdisplays Information, Trade Show Information

MODdisplays offers a wide selection of high quality trade show exhibits, but our commitment to customer service sets us apart from other online display retailers. The unique approach taken by our sales staff as well as our graphic designers is intended to create the best possible experience for our valued clients. Here are just a few examples of our commitment to customer service:

  • When you contact MODdisplays, your call will always be answered by a trained, experienced trade show marketing professional. Many companies direct you to a call center where your questions are fielded by inexperienced operators. Our sales personnel have hands on experience with attending and exhibiting at trade shows, and they spend every day working to create better exhibiting experience for our clients. Our sales personnel do not work on commission, so there is no need to worry about being manipulated by a pushy salesperson. Our goal is your exhibiting success.
  • To the best of our knowledge, MODdisplays is the only company in the industry that offers free graphic design. Our in house graphic design team spends every day working with exhibit graphics, and that experience means that they understand what it takes to make your display look great. We never outsource your design project to unqualified freelancers, every product is independently handled by a graphic designer that is specifically assigned to your project based on your company type and your needs.
  • To the best of our knowledge, MODdisplays is the only company in the industry that offers free custom renderings and exhibit design. Our rendering team allows our clients to see exactly what their exhibit will look like before they agree to purchase, and we can’t figure out why anyone would buy an exhibit if they’ve never seen an image of the finished product.
  • MODdisplays offers a price matching guarantee, which means that we will beat any written estimate. As one of the largest online retailers, our massive purchasing power ensures that we receive the best prices around, and we always pass our savings along to our customers. If you receive a quote from one of our competitors, we will happily beat their price and include all of our free services (graphic design, custom renderings) at no cost to you.

To speak directly with one of our experienced sales representatives, call 877.663.3976 or email sales@moddisplays.com.

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